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If the goods have not yet been shipped, you can use this form to revoke your entire order or only to cancel single articles.

Tip: Our packages are usually picked up after 2 pm or the next morning. If you receive an invoice by email for articles that you wish to cancel, please call us so that we may be able to stop shipping:  Phone: +49-030-33 55 001

After submitting this form, you will receive a reply from us within a short time with the changed order or the cancellation of your entire order.

If you have already made payments, we will use the same means of payment for the refund as you used for the original transaction, unless expressly agreed otherwise with you. 

Please note the exclusion of some articles according to the right of cancellation.

This formula is not a prerequisite for the effective exercise of the right of cancellation for private consumers. However, it helps us with the practical implementation.


With Refund you immediately get your payments back.
Otherwise, we will refund the payments in your customer account.

The fields marked with * are required.