Payment / Shipping

Payment

Prepayment

If you choose prepayment, you have to transfer after we informed you that the goods are ready for shipment. An early transfer has no influence on the deliverability of the goods.

Triebel GmbH
IBAN: DE10100900001838672007
BIC: BEVODEBB
Berliner Volksbank eG Budapester Straße 35 - 10787 Berlin
with your customer number and order number
For SWIFT transfers from third countries we only accept OUR (payer pays all costs)

Electronic payment methods

If you select an electronic payment method in your order (credit card or SOFORT), you will be automatically redirected to the payment provider's site when the order process is completed.

C.O.D. (only within Germany)

The payment is made at the postman or the post office (maximum 3500 Euro). For dangerous goods we do not accept cash on delivery.

Invoice (only within Germany)

Regular customers can pay by invoice. Invoices are due 14 days after receipt of the goods.

Why no PayPal?

PayPal boycotted gun dealers. PayPal does not allow this method of payment to be used to send or receive payments for ammunition, firearms, certain firearm parts or accessories, and certain types of knives or other weapons subject to applicable laws. If PayPal becomes aware of such shipments, it freezes the accounts for several months or deletes them. As PayPal does not allow most transactions, we generally do not accept payment via PayPal.

Dispatch

The shipping costs are calculated by our shop system. If you find any discrepancies between the calculated costs and the information here, please let us know.

Pickup only

If pickup is the only offered option, we may either not ship at all, e.g. powder and pyrotechnic or we do not export these goods (recreational guns) or we must first obtain a quote for the forwarding costs.

Free Avaiable Goods

The following shipping costs apply to parcels up to 5 kg (in Germany up to 30 kg), which contents are not regulated by law. Outside the EU, we deliver by economy transport with DHL. You can request surcharges for premium shipping (air freight). 

Germany: 5 Euro 
EU: 20 Euro 
Zone 1*: 20 Euro 
Zone 2*: 30 Euro 
Zone 3*: 35 Euro 
Zone 4*: 45 Euro
Pickup: 0 Euro

* Tax free plus 50 Euro for goods which value exceeds 1000 Euro for the customs formalities. DHL zones (see below)

Restricted Goods

Many of our articles are regulated by law, often with higher shipping costs. Within the EU we export most of these goods.

The international movement of goods is subject to many regulations, which concern the export from the Federal Republic of Germany and the import into the country of destination. Oftne an export license is required, which is not granted for all goods and all importing countries. We reserve the right not to initiate requests for certain goods and countries. Export to NATO countries are in most cases approved if essential parts are subject of an import authorization.

Recreational Guns

Germany: 15 Euro with proof of majority
No exports
Pickup: 0 Euro

Gun Parts and Reloading Items

Germany: 5 Euro
EU + Schengen: 20 Euro
Third Countries: starts with 180 Euro, request a quote
Pickup by citizens of EU: 0 Euro
Pickup by citizens outside EU: request a quote

Ammunition and Primers

Germany: Up to 10 kg 25 €, 10-30 kg 35 €, after that 52 €  plus 2,75 € for each kg
No export of primers
Forwarding costs for ammunition start with 800 Euro (airfreight)
Pickup by Germans: 0 Euro
Pickup by foreigners: request a quote

Guns Subjected to License

Germany: 25 Euro up to 10 kg, 35 Euro up to 30 kg (volume)
EU + Schengen: 70 to 199 or 500 Euro - depends on country
Third Countries: starts with 500 Euro, request a quote
Pickup by Germans: 0 Euro
Pickup by foreigners: request a quote

Reloading Powder and Pyrotechnic

No shipping at all - only pickup in our shop

DHL- Zones

EU

Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except the Aegean Islands), France (except overseas territories and departments), Greece (except Mount Athos), United Kingdom (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part)

Zone 1 (Schengen)

Liechtenstein, Norway, Switzerland, Iceland

Zone 2 (Europe without EU/Schengen):

Aegean Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d'Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (United Kingdom), Greenland ( Denmark), Channel Islands (United Kingdom), Canary Islands (Spain), Kosovo, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Russia, San Marino, Serbia, Turkey, Ukraine, Vatican City, Cyprus (northern part)

Zone 3 (World I):

Egypt, Algeria, Argentina, Australia, Bahrain, Brazil, Chile, China, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Japan, Yemen, Jordan, Canada, Qatar, Colombia, Korea, Kuwait, Lebanon, Libya, Malaysia, Morocco, Mexico, New Zealand, Oman, Pakistan, Peru, Saudi Arabia, Singapore, South Africa, Syria, Thailand, Tunisia, USA, Venezuela, United Arab Emirates

Zone 4 (World II):

All countries and territories not assigned to zones 1, 2 or 3.

Delivery times

Information about delivery times

The following table shows the delivery times for the shipping to other countries, for each item you have to add the specified delivery time to the given time.

CountryAdditional maximum duration in days
Germany 0
Other countries 4

Ordering multiple items

If you order multiple items from us within one order, for which different delivery times apply, we ship the goods in a common shipment, provided we didn't agree with you otherwise. In this case, the total delivery time for the order is valid for the item with the longest delivery time.

Information about the calculation of the delivery date

The delivery period begins with payment in advance on the day after issuing the payment order to the referring credit institution, with other payment methods the day after contract conclusion and ends with the expiration of the last day of the deadline. If the last day of the deadline is a Saturday, Sunday or a recognized public holiday at the delivery state, the deadline ends at the next working day.

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